Commands

Tickets is configured mainly through the web dashboard, but a set of slash commands covers the things you do from inside Discord: granting staff access, managing an open ticket, and changing server-wide settings without leaving the channel.

Run /help in your server for the in-Discord list, or use the pages below for the commands that need more explanation than a single line.

Pages in This Chapter

Page	What it covers
List of Commands	Complete reference of every slash command, grouped by general, ticket, and administrative use
Add Admin / Support	The difference between /addadmin and /addsupport, and what access each one grants
Close Requests	Using /closerequest to ask the ticket opener to confirm a close, with an optional auto-close delay
GDPR Data Request	Requesting transcript deletion or message anonymisation with /gdpr in DMs with the bot