Premium
The bot is free to use, with three tiers layered on top that raise its limits and unlock extra dashboard features. Voting Premium is earned for free by running /vote in Discord. Premium and Whitelabel are subscriptions, available at tickets.bot/premium and billed through Patreon.
Whitelabel includes everything in Premium and additionally lets you run the bot under your own name, avatar, and status, so your support system appears as your own bot rather than as Tickets.
Pages in This Chapter
| Page | What it covers |
|---|---|
| Premium and Whitelabel Perks | Feature-by-feature comparison of every tier, and where each premium feature is configured in the dashboard |
| Whitelabel Setup Guide | The six-step process for creating your own Discord application and connecting its token to Tickets |
| Whitelabel Resync Guide | Fixing a whitelabel bot with missing slash commands, an offline status, or a wrong server count |
| Whitelabel Removal Guide | Disabling whitelabel, returning to the public Tickets bot, and resending your ticket panels |
| Whitelabel Intents Guide | Prepared answers for Discord's privileged intents application, required once your bot serves more than 10,000 users |
Subscription Help
Billing is handled by Patreon. See Patreon Links/Articles for cancelling a subscription or linking your Discord and Patreon accounts.
