List of Commands
| General Commands | Description |
|---|---|
/about | Information about the bot. |
/gdpr (lang) | Request deletion or anonymization of your data under GDPR. Learn more. |
/help | Displays a list of commands. |
/invite | Provides an invite link for the bot. |
/jumptotop | Displays a button to click and will automatically scroll to the top of the ticket. |
/vote | Gives a link to vote for free premium benefits. |
| Ticket Commands | Description |
|---|---|
/add (user_or_role) | Add a user or role to an existing ticket. |
/claim | Assigns a single staff member to the current ticket. |
/close (reason) | Closes the current ticket. |
/closerequest (close_delay) (reason) | Sends a message asking the ticket opener to approve or deny closing of the ticket. Learn more. |
/edit | Edits settings for the current ticket, such as its labels. |
/on-call | Toggles whether the user of command will be added and pinged to all new thread mode tickets. |
/open (panel) | Opens a new ticket. |
/remove (user_or_role) | Removes a user or role from the current ticket. |
/rename (name) | Renames the current ticket. |
/reopen (ticket_id) | Reopens a thread ticket that was previously closed. |
/switchpanel (panel) | Switches the current ticket to another ticket panel - changing the channel category, support teams, etc. |
/transfer (user) | Transfers a claimed ticket to another user. |
/unclaim | Removes the claim on the current ticket. |
/notes | Creates a private thread for staff to talk in, only works in channel mode. |
Start Ticket (message command) | Right-click a message → Apps → Start Ticket to open a ticket seeded from that message. |
| Setting Commands | Description |
|---|---|
/addadmin (user_or_role) | Grants a user or role admin privileges of the bot. Learn more. |
/addsupport (role) | Adds a role as a support representative. Learn more. |
/autoclose configure | Edit autoclose related settings. |
/autoclose exclude | Excludes the current ticket from being automatically closed. |
/blacklist (user_or_role) | Toggles whether users are allowed to interact with the bot. |
/language | Changes the language the bot messages are displayed in. |
/panel | Provides a link to create a ticket panel for users to open tickets. |
/premium | Activates premium benefits after purchasing (choose patreon on select menu). |
/removeadmin (user_or_role) | Revokes a user's or role's admin privileges. |
/removesupport (user_or_role) | Revokes a role's support representative privileges. |
/setup | Runs a basic automatic setup - creates support and admin roles, a transcripts channel, and a ticket category. |
/viewstaff | Lists the staff members and roles (admin or support). |
| Tag Commands | Description |
|---|---|
/managetags add (id) (content) | Adds a new tag. |
/managetags delete (id) | Deletes a tag. |
/managetags list | Lists all existing tags. |
/tag (id) | Sends a message snippet. |
| Statistics Commands | Description |
|---|---|
/stats user (user) | Displays statistics about the selected user. |
/stats server | Displays statistics about the server. |
| Knowledge Base Commands | Description |
|---|---|
/kb search (query) | Search knowledge base articles by keyword. Learn more. |
/kb browse (category) | Browse knowledge base articles by category. |
/kb send (article) | Sends a knowledge base article as a message in the current channel. |